1. Acceptance of Terms
By accessing or using The Service Syndicate website or any of our products or services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please discontinue use of our website and services.
2. Our Services
The Service Syndicate develops Organizational Intelligence solutions including HospitalityOS, JARI, Organizational Intelligence consulting, digital training platforms, AI-assisted learning systems, implementation services, and ongoing platform support. Services may evolve as new features become available.
3. Customer Responsibilities
Customers agree to provide accurate information, maintain account security, protect login credentials, use the platform lawfully, and ensure uploaded materials are owned or properly licensed. Customers are responsible for activities performed under their organization’s account.
4. Acceptable Use
You may not use our platform to violate laws or regulations, upload malicious software, attempt unauthorized access, interfere with platform operation, reverse engineer proprietary software, or share access credentials outside your organization without authorization. Violations may result in suspension or termination of service.
5. Intellectual Property
All software, designs, workflows, branding, source code, interfaces, documentation, AI systems, and Organizational Intelligence methodologies developed by The Service Syndicate remain our intellectual property unless otherwise agreed in writing. Customers retain ownership of their uploaded documents, menus, policies, and training materials.
6. HospitalityOS Implementations
One-time implementation packages include delivery of the agreed HospitalityOS platform. Future changes, content updates, custom development, or additional services may require separate service fees unless included within an active subscription plan.
7. Premier Platform & JARI
Premier subscriptions include ongoing platform services as described in the customer’s service agreement. Benefits may include JARI AI access, an admin dashboard, user management, usage analytics, monthly maintenance, feature improvements, and additional platform capabilities. Specific features are determined by the selected service package.
8. Payments
Implementation fees are due according to the customer agreement. Subscription services renew according to the agreed billing cycle until cancelled in accordance with the service agreement. Failure to maintain payment may result in suspension of subscription features.
9. Availability
We strive to provide reliable platform availability but do not guarantee uninterrupted service. Scheduled maintenance, upgrades, security improvements, or unforeseen technical events may temporarily affect availability.
10. Limitation of Liability
The Service Syndicate is not liable for indirect, incidental, consequential, or special damages resulting from use of the platform. Customers remain responsible for operational decisions made using platform information.
11. Disclaimer
HospitalityOS and JARI are designed to assist organizations with training, knowledge management, and operational support. They do not replace professional management judgment or legal, financial, or regulatory advice.
12. Termination
We reserve the right to suspend or terminate access to our services if these Terms are violated or if continued use presents a security or legal risk.
13. Changes to These Terms
We may update these Terms of Service as our products, technology, and services evolve. The Effective Date above will reflect the most recent revision. Continued use of our services constitutes acceptance of updated Terms.
Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.
Contact Information
The Service Syndicate LLC
support@theservicesyndicate.com
(862) 361-7053
Newark, New Jersey, USA
By accessing or using The Service Syndicate website, HospitalityOS, JARI, or any related services, you acknowledge that you have read, understood, and agreed to these Terms of Service.