Premier HospitalityOS + JARI

Best for

A package built around the operation—not a generic template.

Premier is designed for restaurant teams that want more than a complete training site. It provides a living platform that leadership can manage, measure, update, and continue improving over time.

What the restaurant receives

• JARI Q&A grounded in approved restaurant knowledge.
• Quiz Me, Mock Service role-play, coaching, and evaluation as scoped.
• An admin dashboard with individual employee profiles and credentials.
• Staff account management and visibility into employee usage, progress, scores, and activity.
• A secure PDF and document-upload queue.
• One Standard Content Update Request each month; unused requests do not roll over.
• Priority support and compatible core platform improvements.
• Managed platform services for authentication, analytics, uploads, AI, monitoring, and continuing functionality.

Access model

• Individual employee credentials and role-aware access within the agreed plan.
• Administrator controls, employee management, analytics, secure uploads, and JARI capabilities defined in the service agreement.

Implementation, review & approval

• Operational discovery, source inventory, user and role planning, and a written implementation proposal.
• Agreement, deposit, source freeze, and managed-service configuration.
• Content transformation, platform build, JARI grounding, account setup, and internal quality assurance.
• Customer review, approved-knowledge verification, technical acceptance, launch, and administrator handoff.

Restaurant responsibilities

• Provide complete, current, legible source materials and brand assets by the agreed source-freeze date.
• Designate an authorized decision-maker and return one consolidated set of review notes per included review round.
• Verify recipes, substitutions, preparation methods, allergens, cross-contact risks, policies, and every guest-facing operational statement before approval.
• Maintain ownership or appropriate licenses for all supplied content and respond promptly when clarification is required.
• Manage authorized users and immediately report access, security, or content concerns.
• Use JARI as an operational support tool—not as a replacement for management judgment, food-safety controls, legal advice, or regulatory responsibility.

Not included & package boundaries

• The managed service is not unlimited content production, custom development, storage, users, or AI usage.
• Major menu replacements, new modules, integrations, redesigns, custom features, unusual usage, additional locations, dedicated infrastructure, and third-party services may require separate quotes.
• JARI works from approved knowledge and instructions; availability, usage allowances, and retention are governed by the service agreement.
• Cancellation, access termination, data export, retention, deletion, vendor transitions, and any conversion to a static Standard implementation are governed by the service agreement. Source-code transfer is not included.

Hosting, domain, content & platform ownership

• The restaurant receives an authorized custom implementation for the location and scope defined in the written proposal.
• The restaurant retains ownership of its approved logos, menus, recipes, policies, documents, and other customer-supplied content.
• The Service Syndicate retains ownership of HospitalityOS and JARI software, source code, architecture, templates, games, workflows, data structures, prompts, methods, and reusable platform intellectual property.
• The restaurant should own and renew its domain. The Service Syndicate may configure the domain or subdomain connection within the written scope.

After launch: updates, support & warranty

• Managed hosting and secure access, authentication, employee-account services, administration, uploads, storage within plan, JARI within allowances, monitoring, and core compatibility are maintained under the active agreement.
• One Standard Content Update Request is included each month; unused requests do not roll over.
• Priority support and incident handling follow the service agreement.
• Additional locations, major content replacement, new workflows, custom features, and third-party costs remain separate.

What shapes the quote

Pricing is tailored to the restaurant, source materials, platform scope, and operating requirements. Contact The Service Syndicate to receive a custom quote and written implementation proposal.

• Implementation scope and source-material volume.
• Locations, users, roles, administration, and analytics.
• AI models, JARI usage, and usage allowances.
• Upload, storage, and workflow requirements.
• Hosting, dedicated infrastructure, security, and support requirements.
• Integrations, custom modules, and specialized operating needs.